In 3 months time, we collected 60.000 votes!Read more
“The involvement of the TryLikes team not only provided us with useful insights, but also allowed us to integrate the feedback system into our daily activities. We’re really happy to be able to take a proactive approach towards our employees on a daily basis in order to make our visitors smile!”
Carmen and Yvonne were looking for a solution to gain daily insight into visitor satisfaction. Their goal as a team was to bring a smile to each visitors face, however this was only possible with continuous measuring of satisfaction and knowing when to make adjustments. Not only did they expect immediate feedback from the toilets, they also wanted to create more awareness among employees about the impact that they have on thcustomer experience.
In 3 months time, more than 60,000 votes have were cast. The results showed that extra attention was needed in the toilets starting from 16:00 onwards. This insight gave the team a reason to start straight away!