With our IoT (Internet of Things) feedback buttons you can measure the opinion of employees and customers in real-time. Learn from the data insights and trend predictions and improve the experiences.Check it out
Employee, colleague and/or customer frustration isn’t actually that hard to understand – after all, who likes stress, stuffy office air or bad vibes at the office? Who gets excited standing in lines that are too long, slow service or dirty toilets? Right… Find out what the general perception is using any KPI you want and act using those clear insights.
With our easy to install IoT (Internet of Things) feedback buttons you can measure the perception of your customers in the moment.
Each KPI needs its own questions and with that specific emoji’s/icons on each button. We offer all sorts of button sets that will give you the answers you are searching for.
Dirty toilet? A coffee machine that does not work? A direct push notification to the right person will not only solve the problem directly, it’ll also save you a lot of time and money due to an optimized process.
The buttons at Supermarket chain JUMBO at the produce area ask customers questions about specific products and their presentation.
An example of a 5.0 scale at a spa. By changing questions regularly, they are able to measure the happiness of customers regarding several KPI’s.
Clean toilets have a huge impact on your business! They make customers stay longer and spend more..!
Read here how McDonald’s keeps customers happy with excellent service and clean toilets.Learn more